After rolling out our new MS365 intranet, we have realized that not all users were happy with it. After a deep-dive and a survey have shown the issues for our team to work on, and this approach as proven to be very useful to increase adoption. It also led us to win a Step Two gold medal. Since then, we have been conducting a bi-annual survey to keep the tool relevant and up to date.
In this presentation you will learn:
- How to conduct a large survey and work with the data
- How to keep up with the changing user needs
- How to train the users
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