Case Study: Exploring Digital Transformation Impact – Unveiling Employee Emotions and Behaviors from the Operator

Session

Exploring Digital Transformation Impact – Unveiling Employee Emotions and Behaviors from the Operator

Case Study

Monday, July 01

09:00 AM - 09:30 AM

Live in Berlin

Less Details

This study delves into the realm of digital transformation and its influence on the emotional intelligence of operators. Focusing on frontline employees, the proof of concept aims to uncover best practices that optimize the intersection of technology and human experience. By examining real-world scenarios and operator perspectives, the study seeks to provide valuable insights into fostering positive cooperation & emotional intelligence during the digital transformation journey.

In this presentation you will learn:

How does digital transformation impact the emotional intelligence of operators, and what are the key findings regarding best practices in optimizing this impact?
In the context of frontline employees, what specific challenges and opportunities arise during digital transformation, and how do these factors contribute to the overall emotional and behavioral landscape?
We’ll highlight specific cases where operators experienced positive behavioral shifts as a result of effective digital transformation practices?
The next challenge is to deploy widely in all our plants around the world!

Speaker

Catherine Tranchant

Chief Digital Officer in Manufacturing, Michelin

In her current function, Catherine is leading the digital transformation in Industry within Michelin; it represents more than 70 sites in 17 countries on the 3 continents; she is focusing on the digital transformation for the 50 000 frontline workers; she put in place a BOTTOM-UP method to support her vision and associated strategies. She had experiences in different domains Research & Development, Marketing&Sales, Distribution and now Industry mainly in strategy & transformation in order to put in place new products on the market, new way of working & new mindset for people.
Her extra professional activities are very close to protection of environment: manage 20ha of forests, herbalist, beekeeper.
Catherine grew up in France and holds a diploma of engineer from EFREI school at Paris.

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Giusy Ascoli

Production Business Unit Manager, Michelin

I am a motivated and enthusiastic Systemic design Master student with 4+ years experience in graphic design, UX/UI design, eco design, a growing working experience in the industrial printing world and a list of past and ongoing projects. You will find me a prompt, goal-oriented, and reliable person.

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Company

Michelin

http://www.michelin.com

Michelin, the leading tire company, is dedicated to sustainably improving the mobility of goods and people by manufacturing and marketing tires and services for every type of vehicle, including airplanes, automobiles, bicycles/motorcycles, earthmovers, farm equipment and trucks. It also offers digital mobility support services and publishes travel guides, hotel and restaurant guides, maps and road atlases.Headquartered in Clermont-Ferrand, France, Michelin is present in more than 170 countries, has 111,200 employees and operates 67 production plants in 17 different countries. Michelin has a Technology Center in charge of research and development, with operations in Europe, North America and Asia.

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