This study delves into the realm of digital transformation and its influence on the emotional intelligence of operators. Focusing on frontline employees, the proof of concept aims to uncover best practices that optimize the intersection of technology and human experience. By examining real-world scenarios and operator perspectives, the study seeks to provide valuable insights into fostering positive cooperation & emotional intelligence during the digital transformation journey.

In this presentation you will learn:

• How does digital transformation impact the emotional intelligence of operators, and what are the key findings regarding best practices in optimizing this impact?
• In the context of frontline employees, what specific challenges and opportunities arise during digital transformation, and how do these factors contribute to the overall emotional and behavioral landscape?
• We’ll highlight specific cases where operators experienced positive behavioral shifts as a result of effective digital transformation practices?
• The next challenge is to deploy widely in all our plants around the world!