Intranet professional with key focus on Colleague Experience - especially around "findability" - and the endless journey to try and help colleagues "find stuff".

I spent the first part (and biggest chunk) of my career working in Financial Services in a variety of Digital and IT roles - with recent focus on Intranet product ownership/ Knowledge Management. Now working as part of a focussed Intranet/Knowledge Management team at WTW.

I have worked with an extensive variety of systems and technologies requiring an in-depth understanding. From Mainframe/COBOL (a while back...), through Windows Domain/Active Directory and latterly SharePoint. Also, regulatory governance frameworks such as PCI Compliance and GDPR. My ability to convert these into principles understandable to “non technical” colleagues has been key to my successes.

I have a wealth of experience, including;
* Understanding complex business challenges
* Working with both technical and non-technical colleagues at all levels
* Building teams to address these challenges
* Intranet & Knowledge Management
* Governance requirements and frameworks
* Operational delivery
* Change Management programmes

Community - strong believer in the value of “giving something back” and the positive part that can play for colleagues and have been involved with significant fundraising activities over the past 10 years, being part of teams which raised £200k for various charities

At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help you sharpen your strategy, enhance organizational resilience, motivate your workforce and maximize performance.