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Speaker

Charlotte Zekraoui

Head of LumApps Fabrik, LVMH

Charlotte Zekraoui, Head of LumApps Fabrik at LVMH, helped build "Voices", the LumApps employee hub at LVMH, a leader in luxury since 1987, focusing on creativity and excellence. In 2021, LVMH launched "Voices," a digital platform for employee engagement and information sharing. Passionate about communication strategies and engagement, driven by the broader concept of employee experience, she firmly believes that it is people who will make the difference tomorrow—whether in creating value, building internal culture, or standing out. She supports large corporations and brands in their transformation projects with rigor, passion, and an approach that is always inclusive and user-centered.

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Session

From Voice to Voices – Building an Employee Hub at LVMH with LumApps

Solution Study

Monday, June 30

10:00 am - 10:25 am

Live in Berlin

Less Details

Discover how LVMH’s employee hub, powered by LumApps, fosters seamless transformation by aligning communication with purposeful clarity. This session showcases impactful intranet features that enhance collaboration, bridge gaps, and deliver meaningful outcomes like stronger alignment, inclusivity, and productivity. In this presentation, you will learn:

  • Learn how LVMH aligns internal messaging with business goals to create clarity and impact across a diverse workforce.
  •  Explore how the hub fosters cross-functional collaboration by connecting teams and breaking down silos.
  • Understand how LVMH designed the platform to be accessible and relevant to all employees, regardless of role or location.
  • See how consistent messaging and targeted content help unify employees around shared values and strategic priorities.
  • Discover how LVMH tracks engagement and productivity to continuously improve the intranet’s effectiveness.
Presentation

Company

LVMH

http://www.lvmh.com
LVMH is the world leader in luxury. A family group founded in 1987 and headed by Chairman and CEO Bernard Arnault, LVMH is now home to 75 iconic Maisons, which embody a distinctive art de vivre blending heritage and modernity. With reported sales of 86.2 billion euros in 2023 and 6000 stores around the world, we are the only group present in all major sectors of the luxury industry: Wines & Spirits, Fashion & Leather Goods, Perfumes & Cosmetics, Watches & Jewelry, Selective Distribution. Our long-term vision, entrepreneurial spirit and constant search for new solutions set us apart. The success of our Group is only possible thanks to our employees: 213,000 passionate and committed women and men, representing 190 nationalities, work in our studios, workshops, wineries, factories, offices and boutiques all around the world. Their talent and their diversity are our strength. Being part of LVMH means being continuously inspired by our heritage, creativity and sense of the collective. We have exceptional stories to share and an unrivalled legacy to pass on to future generations. Being part of LVMH means being challenged. We set ambitious paths to excellence by continuously pushing the boundaries, raising our standards and renewing ourselves to ensure the long-term development of our Maisons. Being part of LVMH means belonging to one of the world’s most creative and innovative communities. We foster collaborations that enable our people to enrich their knowledge, grow their network and share their passions. Being part of LVMH means being supported in an inclusive and diverse workplace, where all voices are heard and each talent is given the means to thrive. In 6 different industries, across 81 countries, LVMH and its Maisons are committed to exemplary ethics, social and environmental responsibility. We strive to ensure that our products and the way they are made have positive impact on our entire ecosystem and on our host communities.
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Internal Communications Summit Europe 2025 is part of the HR & Communication Tech Event Series. You can find more events here.
Date
June 30 – July 01, 2025
Location
Hotel Palace
Budapester Str. 45, 10787 Berlin
10117 Berlin
Phone
+49 (0)30 52 10 70 3 0
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