Viviana is a dedicated knowledge management and digital workplace professional who specialises at building bridges between people, business, and IT. Over the past five years, she has been instrumental in the development of UEFA's corporate intranets and the enhancement of digital collaboration. With her proficiency in change management, Viviana diligently supports and empowers employees, guiding them in the adoption of new ways of working to drive professional growth and organisational success.

What I find most fulfilling about my job is the diverse scope it offers, allowing me to apply a wide range of skills across knowledge management, IT, and change management. I'm invigorated by the opportunity to tackle different challenges and find solutions that empower my colleagues to harness the potential of digital tools for collaboration or task automation, for example.

UEFA – the Union of European Football Associations – is the governing body of European football. It is an association of associations, a representative democracy, and is the umbrella organisation for 55 national football associations across Europe.